>The electric SUV owner told me he still prefers that I use only his initials and his other nickname (Cracked_Tesla) because he wants to give another Tesla Service Center a chance to do the right thing.
The owner received a car with cracked structural components and is still going to give them another chance. I could understanding asking to remain anonymous to avoid retaliation or public scrutiny, but not whatever this is.
Cracked_Tesla, if you're listening, the correct response is to demand a complete refund or replacement. If refused, take legal action. This could be an ordinary lawsuit in civil court or a complaint filed under the local lemon laws. You are owed tens of thousands of dollars, so hire a lawyer. And then spread the story far and wide, naming the particular Tesla employees involved, because these people tried to kill you.
Unfortunately when people are so emotionally involved with something be it a CEO, a brand or a religious group they will go through all kind of brain gymnastics to not really blame them. Look at the child abuse in the catholic church (and all the others that are just barely starting to be known), their congregants protected the priests too and found all kind of excuses.
This definitely seems like a little Stockholm syndrome. You see it also when it comes to doing a chargeback against a company that defrauded you. Inevitably someone will say "But, if you do a chargeback, the company will close your account and ban you!" These people have gotten to the point where the company has stolen their money, and they still want to continue doing business with them! A lot of simping for companies that don't deserve the affection.
It’s not just simple simping. Those companies have such large operations, with so little competition, that it’s hard to find an alternative.
What if you’re not a tech person at all and you can’t use Google, Amazon, Microsoft, Apple, Facebook, Samsung, eBay. You’re screwed, cause the alternatives might as well be wizardry.
The owner received a car with cracked structural components and is still going to give them another chance. I could understanding asking to remain anonymous to avoid retaliation or public scrutiny, but not whatever this is.
Cracked_Tesla, if you're listening, the correct response is to demand a complete refund or replacement. If refused, take legal action. This could be an ordinary lawsuit in civil court or a complaint filed under the local lemon laws. You are owed tens of thousands of dollars, so hire a lawyer. And then spread the story far and wide, naming the particular Tesla employees involved, because these people tried to kill you.