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To give Rands the benefit of the doubt, I'm assuming the shields analogy is from the employer perspective. I don't believe he's suggesting that protective psychological barriers are consciously (or even subconsciously) raised to protect an employee from the temptation to join another employer.

Employers are unbelievably vulnerable. The single biggest commodity in the tech industry globally, is talent. When you employ people who do a good job you immediately become vulnerable. You attempt to cultivate and craft the perfect company culture. You try to ensure the work is pushing the boundaries and challenging the great people that are bringing you closer and closer to profitability. You convince yourself that its worth paying your staff ridiculous salaries because if you don't, someone else will.

The single biggest challenge in the tech industry globally, is retaining talent. You spend every waking hour questioning whether or not you are doing enough to keep your people happy. You assume they have shields when in reality, they just want to be happy.

Happy people leave jobs they love all the time. Not because you failed to keep them happy or because they believe another employer can make them happier, but because they are people. No-one will ever craft the perfect company where employee turnover is 0%, it's literally impossible but personally, I love the fact that so many companies are trying because ultimately, it means they are trying to make people happier.



'The perfect company culture' is all well and good so long as it is for the immediate benefit of employees and only secondarily the long-term benefit of the company. Too many senior managers maintain a top-down approach to culture and forget that employees care first for their own needs.

Friendly work environment free of inappropriate humor = Good thing. Happy employees = longer retention.

Forbidding any discussion of pay/raises during work hours to foster better cooperation across pay grades = evil. Keeping employees in the dark may increase retention, but does real harm to individuals. (Also probably illegal despite being a widespread practice.)




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