> The worst thing of all (in my opinion) is the fact that the open office culture is simply accepted there as being the best thing for all concerned. It's like a theory that cannot be challenged. The introverts basically don't get listened to, while the extroverts can sing and dance with happiness.
Agreed.. this is the most troubling part. If you raise a concern you're brushed off or even worse looked on with suspicion.
It doesn't even have anything to do with introverts or extroverts. Open floor plan offices annihilate productivity of both groups. Human beings, especially when doing mental work, can not cope with distraction. Period. It's just like how human beings can not multitask. These are limitations to the human animal which are supported by decades of research. The research on open floor plan offices isn't even a tough call. There are over a thousand different studies, all concluding the exact same things - open floor plan offices are total poison. I'm sure in 50 years we'll look back on today and be flabbergasted at what we did to people, like looking at an old work site filled with asbestos fibers drifting about and lead paint chips flaking off the walls.
Check out William H. Whyte's The Organization Man, a 1956 book describing American society's turn towards valuing the group and togetherness for its own sake.
If you want the tl;dr, check out this 1982 interview with Whyte about that book:
Agreed.. this is the most troubling part. If you raise a concern you're brushed off or even worse looked on with suspicion.