Pointing to the existence of unpleasant things in life is very different from just shrugging them off. If you're really concerned, do something about changing the behavior of the antagonist instead of worrying that you might be 'coddling' the victims.
Most places do have rules designed to remove trolls. Like everything else in life, a balance is needed; focusing solely on either end of the interaction is not productive. Both sides need to be addressed.
If aggressive trolling is occurring, the trolls should be punished appropriately, but in the meantime, the intended targets should do what they can to prevent escalation.
Yeah but the targets already know that advice. It's like telling a rape victim 'stay away from creepy men.' That's not helpful advice in most cases, and it's doubly annoying when the advice-giver isn't obviously making any effort to confront the bad actors, but handwaving about the existence of rules or laws. It's not enough to just put a rule in place, bad actors need to be confronted and attacked for the bad behavior they engage in.
If you're really concerned, do something about changing the behavior of the antagonist
Once you suggest a mitigation strategy that doesn't have laughably bad cost/benefit in comparison to teaching coping mechanisms, I'm all ears.
Until then: stop telling me to "do something." I can't figure out how to fix the world for you, rise to the occasion yourself. If you do find it, it'll be easy to convince me to join.
