If you show most of your customers a factory slaughterhouse chicken being killed and packaged, or a grass-fed truly free-ranging chicken being taken inside and killed and packaged, they will actually have a worse reaction to the second one.
Most people cannot really identify with thousands of chickens in a cage being processed by a machine - but they can identify with a single chicken happily running around outside being taken and killed. So paradoxically, the second image would actually be something they see as even more cruel.
Informing people about this has to be done in a very clever way to ensure that people don't connect the packaged breast they buy with the actual chicken running around outside. One slip up, and your label becomes worse than the factory chickens.
While the people who choose to come for a farm tour likely know what to expect, the 'average' consumer would not react in the same way to being told that they're eating this happy, free ranging chicken. As with all marketing, it's important to come from a position of your customer's lifestyle than your own where you 'know' about death.
To put it in a completely different context - think about Target and their new bathroom policy. On the surface it seems great, and everyone supports it. The label is wonderful and everyone wants to be part of that movement. But when it actually comes time to go to a bathroom, many women freak out and refuse to actually enter that bathroom anymore. It's even costing Target customers, and now pulling back the policy would cost them even more. Marketing isn't easy and you need to fully understand what you're doing before you end up creating a marketing campaign that actually harms your business.
Most people cannot really identify with thousands of chickens in a cage being processed by a machine - but they can identify with a single chicken happily running around outside being taken and killed. So paradoxically, the second image would actually be something they see as even more cruel.
Informing people about this has to be done in a very clever way to ensure that people don't connect the packaged breast they buy with the actual chicken running around outside. One slip up, and your label becomes worse than the factory chickens.
While the people who choose to come for a farm tour likely know what to expect, the 'average' consumer would not react in the same way to being told that they're eating this happy, free ranging chicken. As with all marketing, it's important to come from a position of your customer's lifestyle than your own where you 'know' about death.
To put it in a completely different context - think about Target and their new bathroom policy. On the surface it seems great, and everyone supports it. The label is wonderful and everyone wants to be part of that movement. But when it actually comes time to go to a bathroom, many women freak out and refuse to actually enter that bathroom anymore. It's even costing Target customers, and now pulling back the policy would cost them even more. Marketing isn't easy and you need to fully understand what you're doing before you end up creating a marketing campaign that actually harms your business.