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Is WhatsApp down?
72 points by jnardiello on May 3, 2017 | hide | past | favorite | 74 comments
WhatsApp seems down for me and other family members. Messages are not delivered. We are in centrale Europe.


yes we are having an outage. we are working on it.


Messages are circulating on social media that it has something to do with a datacenter fire. I assume this is not the case?


Will you publish a post-mortem?


Please do, I would really love to know the details.


Down in Argentina. I wonder if they lost their credentials to update this account: https://twitter.com/wa_status updated 2014. lol



SoCal down. Also, neat website: http://downdetector.com/status/whatsapp


What seems to be the official whatsapp status on twitter is silent: https://mobile.twitter.com/wa_status

Their subtitle "We are working very hard to make this twitter account irrelevant." is quite apropriate if they don't use it (;

Just kidding, I love Whatsapp and just saw the talk on Startup School and loved it.


I wonder if WhatsApp's infrastructure is still built on Erlang.

https://www.wired.com/2015/09/whatsapp-serves-900-million-us...


It's impossible for them to migrate away from it today _silently_

The question is "What is their status with their setup today: Want to keep Erlang or migrate to Go/Java/Rust"

Anyway... Erlang is considered to be the/a main reason for their success bcs it keeps out the mediocre Java-Developers


Looking forward to the post-mortem on this one.


Down in the UK


It is coming back in Brazil, already.

Interestingly, their Status Twitter account says "We are working very hard to make this twitter account irrelevant.". As it has not been updated at all today, I'd say they have accomplished it.



Bolivia, SA, down as well. Hope to read the postmortem soon. ^^


They don't seem to have any sort of status page nor direct contact with their ops team.


In Settings - Help - System Status, you can check the status


For past one hr. It said everything is fine. Now it's saying there's a problem.


Not working here in South America either. Just check Twitter.


Is there an official WhatsApp status Twitter account? I cannot find one.



I like how it coincides with release of new features for Allo. :)

Signal user


Back in Edinburgh, Scotland. But I still can't message a few people -- the messages leave my phone (single V).


It's down for me in Berlin, Germany.


Same in France (since about one hour)


They have a Twitter account for outages that hasn't been used since 2014.


Down in Edinburgh, Scotland.


Down in The Netherlands.


Back online in US (Bay Area). Waiting for the post-mortem now.


Uh, Spotify down too in France. Looks like a bigger issue ?


Has WhatsApp done post-mortems in the past?


Down in Jamaica its Like an #alieninvasion


Down in Bonn, Germany. Me and my friends


Seems to be back up for me in AU.


Back Up In Morocco For Now


down in Portland, Oregon


Down in the SF Bay Area


Down in Spain

Edit: not it's back up


Down in Montreal Canada


Any Post-mortem Yet ?


Back up now in Brazil


Down in Puerto Rico


Down in US-Detroit


Down in Indonesia


Down in Portugal.


Down in Argentina


Down in Nigeria


Down In MOROCCO


Down in Brazil.


Down in Jamaica


Down in Belgium


Down in India.


Down in US-PHX


Down in Italy.


Down in Boston


Down in Italy


Down in Peru


Down in Peru


Down in CA


down at Bangalore, India.


down in Bangalore, India.


down in Monterrey Mexico


Chihuahua Mexico too


DF also


down in Switzerland


What really stands out during this outage is the excellent communications strategy to keep their user base informed.


down in CA


Down in Hull.


Down in Dunscroft.


Account created a day ago. Is it really Jan Koum?


I believe so.

We detached this subthread from https://hackertimes.com/item?id=14260565 and marked it off-topic.


From what he says and from the karma going up the account seems legit

We can't expect him "to tweet his HN-Name" for verification. He could, though I expect him to have strong opinions on things in general (leading to quickly reject a lot of (wrong) paths)


My point was, the account was taken by someone a day ago. And I am pretty sure Jan Koum would not be commenting on HN article at the time of a massive outage in WhatsApp. It may be him, but very unlikely. My 2 cents.


He should be busily working on resolving it

Or doing the PR part

(Which is talking to ppl on HN ofc ;)




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