I work in this very field. My company sells enterprise content management (ECM) software that helps organizations go paperless.
In my experience, it's not just about archival, search and retrieval. The system also needs to have robust automation capabilities, and be able to do things like automatically rename the files in a consistent way based on storage location, file content (text, voice, etc.), and identify when people store things in the incorrect location and correct those mistakes or at least flag the files for manual correction.
The other thing to realize is that information doesn't get generated in a vacuum. It's generated via various business processes. So if you can automate those using software, and the automation routines are tied to the content management system such that things are filed in the correct location based on business process data (e.g. which department initiated the process, who approved what, etc.) then you're basically 80% of the way to paperlessness.
In my experience, it's not just about archival, search and retrieval. The system also needs to have robust automation capabilities, and be able to do things like automatically rename the files in a consistent way based on storage location, file content (text, voice, etc.), and identify when people store things in the incorrect location and correct those mistakes or at least flag the files for manual correction.
The other thing to realize is that information doesn't get generated in a vacuum. It's generated via various business processes. So if you can automate those using software, and the automation routines are tied to the content management system such that things are filed in the correct location based on business process data (e.g. which department initiated the process, who approved what, etc.) then you're basically 80% of the way to paperlessness.