And in the meantime Samsung's credibility will sank. I don't buy it that they did it to showcase the technology. They could have done the same with a prototype showcased to a selected few. They went loud in order to awe the public and it blew in their face. Which sends the message that they don't really care about quality. Good luck the next time they'll try to sell a high-end phone. Perceived value is very important for a company's image.
Samsung is having a lot of quality issues lately. There is a problem with the S10, which causes it to permanently lose connectivity, requiring a device swap. It seems to affect all carriers, but for some reason is affecting Sprint more than others. Of the 7 people I know on Sprint with an S10, all have had to swap them out for replacements.
Current rumor is "there is a RF transmission issue that burns up the modem, quite literally, so then it won't read anymore. Can happen on any band. The software releases are supposed to prevent this from happening. But if your device has succumbed to this already, you're hosed." https://s4gru.com/forums/topic/7899-galaxy-s10-family-discus...