As an ex-1Password user, y'all lost me when you released a new Windows client that didn't support local vaults and let the old client stagnate while pushing everyone to switch to a cloud subscription.
I waited and waited for local vault support to come back and finally migrated to something else. No other password manager is as good as 1Password but stringing that out for so long cost AgileBits my business, forever.
We had a greater need for the 1Password.com support in the Windows client. So when we started our rewrite efforts it focused on that.
In general, we'd agree that it took longer than we wanted, and I'm sorry if that caused you to leave. In the end we were really doing the best we could given the demands we had and the time/resources available to do it. It sounds like in this case it wasn't enough.
I waited and waited for local vault support to come back and finally migrated to something else. No other password manager is as good as 1Password but stringing that out for so long cost AgileBits my business, forever.