If I ever run an Internet company in the future, we will always have an old-fashioned customer support telephone line, where you will always be able to talk to a live human being, where they will actually try to assist you, not give you B.S. answers nor hide behind corporate policy nor give you the run-around.
Even if an account is ever closed due to a terms of service or policy violation and the issue could not be resolved through customer service channels (exceedingly unlikely but possible) -- you and every other user would still be able to download YOUR DATA from YOUR ACCOUNT, even if the account was closed or suspended...
It's amazing what passes for both "customer service" and software "usability" these days...
Even if an account is ever closed due to a terms of service or policy violation and the issue could not be resolved through customer service channels (exceedingly unlikely but possible) -- you and every other user would still be able to download YOUR DATA from YOUR ACCOUNT, even if the account was closed or suspended...
It's amazing what passes for both "customer service" and software "usability" these days...