We had drug dealers moving product from one. We told airbnb not to contact the guests. They contact them anyways trying to "resolve" the situation.
Every time guests break rules like smoking that have clearly posted fees, airbnb says they can't help. Even when the guests admit to it.
When we needed to call CPS on morons endangering their one year old, we were not able to get the guests information to give to the police.
Their support will straight up lie to you to resolve cases faster.
We had drug dealers moving product from one. We told airbnb not to contact the guests. They contact them anyways trying to "resolve" the situation.
Every time guests break rules like smoking that have clearly posted fees, airbnb says they can't help. Even when the guests admit to it.
When we needed to call CPS on morons endangering their one year old, we were not able to get the guests information to give to the police.
Their support will straight up lie to you to resolve cases faster.