I think the issue is less the truth I. Your statement (it’s undeniable really). But more that it’s by design. Intuit lobbies the govt to make the tax system over complicated, and the gov provided tax documents half asses as hell. And then along with few others (H&R Block for example) make a killing by having software that easily navigated the shit hurricane they otherwise would be a tax filing. Hell H&R Block can literally hire part time meth heads and window washers to fill out the forms, while without the software a Bonaire accountant can fuck up a filing.