> Nobody at Microsoft who has decision-making authority actually cares.
I don't know if it started with Ballmer, but they do care, but it is just about sales, and making money. It's not as if selling and making money is antithetical to making good software either.
It's always the same in the IT industry. The "non technical" managers are invariably higher in the org chart than developers and they have no concept of what people actually want, and make disastrously poor decisions. Falling sales... improve product, increase the price, or introduce ads?
I haven't booted Windows at home for close to 3 years. KDE on Ubuntu is rock solid for me, all the peripherals work, powers both my screens, has all the software I need.
And best of all, it's still 100% offline and I don't have to sign into anyone's "cloud".
Or they do have an idea what the users want, but it is still bad... at my job, the non-technical managers bought the SAP marketing koolaid, promised our internal users the cool new stuff they were going to get with the new software, and we in the IT just want to scream and say, no, you can't get that, that's not supported, or will take a year to build because we would have to revamp almost everything ourselves... and, yes, all because at SAP no one knows what users need. We have had several rounds with SAP PMs already were they basically said "huh, that's interesting, that's how you work with the software? We need to discuss this internally." Well... good thing you didn't ask before launching the new version then.
Hah, you cannot adopt SAP to your needs, it's the other way around, you have to adopt to them. If that matches your use case, allright, but otherwise forget about it.
Making money and caring about users are related, but there's definitely a difference between making a good product that people would like to use, and trying to make money. The latter may well make you rich, but it may make your product much worse, which you shore up with lots of salespeople and complex pricing schemes and dealmaking to keep people locked in.
I don't know if it started with Ballmer, but they do care, but it is just about sales, and making money. It's not as if selling and making money is antithetical to making good software either.
It's always the same in the IT industry. The "non technical" managers are invariably higher in the org chart than developers and they have no concept of what people actually want, and make disastrously poor decisions. Falling sales... improve product, increase the price, or introduce ads?
I haven't booted Windows at home for close to 3 years. KDE on Ubuntu is rock solid for me, all the peripherals work, powers both my screens, has all the software I need.
And best of all, it's still 100% offline and I don't have to sign into anyone's "cloud".