You're right that I shouldn't have offered a second-hand (my friends') opinion about iTunes and specially not without spelling it out. What happened was that I complained about iTunes on Windows (which I use to put stuff on my iPod Touch), specifically that (1) it sometimes incorrectly marked podcasts as played or as not played, (2) it sometimes hung trying to connect to the iTunes store (for Windows users: if this happens run ipconfig /flushdns in a cmd window and restart iTunes), (3) somethings where hard to find in the UI (I can't remeber my concrete example now, but I did mention it when I complained with my friends), (4) rearranging app icons on the iPod's homescreen is quite buggy: you often windup with empty spots or duplicated icons in iTunes, which then crashes if you try to sync. (I did not complain about startup time, since it doesn't really bother me; and I should also say recent versions of iTunes on Windows don't have some of these problems) My friends said that all of my complaints save for (2) also happened on Macs.