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I worked at McDonalds some time ago. New managers were sent to "hamburger university" in illinois and come back talking like robots. https://en.wikipedia.org/wiki/Hamburger_University


Say what you will, but McDonalds is pretty remarkable in their consistency, even internationally. A big mac in New York is the same a Big Mac in San Francisco, as in the Midwest, as in Germany.

A pet peeve of mine is pizza joints who serve a different pie every time, depending on who's in the kitchen. If I have a great pizza, I expect to get it again, but rarely do. Consistency is hard.




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