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> so I think we've failed as an industry here

Yeah, actually. Mail storage/search is not a solved problem. I recently trained an executive assistant to use ediscovery tools because the person she supports has too many mails to be indexed.

Do yourself a favor and delete as much as possible before it all runs away from you. Stop using email as a system of record now or you will really wish you did later on. Sounds like you might have crossed that point recently.

Do you keep your paper bank statements directly in your mailbox or do you move them to a filing cabinet? Likewise, you should download your records from the bank's site and store them in a real filesystem, not some subfolder of your inbox.



but a bank statement is a legal document. Its counts as 'proof' for legal matters.

If I take an email and save it to a file system, and delete ir from the mailbox, there is no evidence of anything.


That's what retention and archive and document management sytems are for. Even my FOIA-able government clients are able to keep their mailboxes manageable.

& you might actually be surprised. I used to have an insurer on my roster that ran all policyholder emails through a pdf printer into their DMS and that apparently was good enough for the courts to accept as policyholder statements.




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