Honestly, I think it’s the “mysterious beige box.”
When I was a teen in the nineties, I was the go-to guy in the neighborhood for fixing computers (beats mowing lawns). One trick I figured out was, I could demonstrate something like plug in a RAM chip or CD-ROM drive, take the parts back out, and then tell them to do it.
Even though their problems were invariably software-driven (fcking windows), just having that hands-on experience — not much different from changing your oil — would usually be all it took. The fear would be gone.
When I was a teen in the nineties, I was the go-to guy in the neighborhood for fixing computers (beats mowing lawns). One trick I figured out was, I could demonstrate something like plug in a RAM chip or CD-ROM drive, take the parts back out, and then tell them to do it.
Even though their problems were invariably software-driven (fcking windows), just having that hands-on experience — not much different from changing your oil — would usually be all it took. The fear would be gone.