I see their point but it still reads as the age old "these kids with their x, y, z" which is the story of the ages.
As a millennial I don't mind QR code menus at all if they take me to a website for it. If they require me to install an app that's where I draw the line; too much faff - it should be a single step. Requiring an account is a nono as well.
However most QR menus I've used so far have been like this, carefree guest checkout. Easy as. I think the sort of thinking in the article is the age old "these kids & their phones" uttered by people who had their heads in newspapers & TV channels their whole lives. Technology is here.
As a millennial I don't mind QR code menus at all if they take me to a website for it. If they require me to install an app that's where I draw the line; too much faff - it should be a single step. Requiring an account is a nono as well.
However most QR menus I've used so far have been like this, carefree guest checkout. Easy as. I think the sort of thinking in the article is the age old "these kids & their phones" uttered by people who had their heads in newspapers & TV channels their whole lives. Technology is here.