Understand where you're coming from a privacy perspective. Our encryption operates at the file system/storage device layer level so it doesn't affect our index at all other than a small I/O performance hit when storing and accessing data.
W.r.t. retention policies, information is immediately deleted upon account deletion. We also delete all data after account inactivity for 2 months.
Definitely exploring messaging platforms, interestingly enough iMessage (despite not being available via API) can be indexed locally on Macs. Just not something that's on the top of our backlog. Thanks for your thoughts!
Yes. We are SOC II certified and have strict limitations on who can access that data and under what circumstances (only if given explicit permission by the user). Definitely understand that could be a deal breaker for some, but with current methods, we believe that this approach will allow us to deliver more powerful search and greater value in the long run.
W.r.t. retention policies, information is immediately deleted upon account deletion. We also delete all data after account inactivity for 2 months.
Definitely exploring messaging platforms, interestingly enough iMessage (despite not being available via API) can be indexed locally on Macs. Just not something that's on the top of our backlog. Thanks for your thoughts!