> I tried launching a forum, I spent a _lot_ of time setting up Discourse and proper CDN/uploads etc. I didn't go all out, only a few categories based on what was commonly needed (like 5?). I did this _before_ I resorted to Discord as the only point of help. People begrudgingly used it... It got to the point where I was asked "why aren't you using Discord like everyone else in this space?" enough that I asked my power users on the forum, and the broader internet via other channels, and most people overwhelmingly wanted Discord. In particular, of note, my power users on the forums wanted it. After switching, the number of people asking for help significantly increased, and we gained a fair number of new power users willing to help those people out too.
> I tried launching a forum, I spent a _lot_ of time setting up Discourse and proper CDN/uploads etc. I didn't go all out, only a few categories based on what was commonly needed (like 5?). I did this _before_ I resorted to Discord as the only point of help. People begrudgingly used it... It got to the point where I was asked "why aren't you using Discord like everyone else in this space?" enough that I asked my power users on the forum, and the broader internet via other channels, and most people overwhelmingly wanted Discord. In particular, of note, my power users on the forums wanted it. After switching, the number of people asking for help significantly increased, and we gained a fair number of new power users willing to help those people out too.