Great! So, your support team works any three hours on Fri-Sun?
I'm too wondering if we should hire people in US to handle support (to cover those timzeones), but I'm afraid if they will get the company culture, and feel part of the team. Your thoughts on having a remote team?
We're going to scale this part of the Team soon so they can switch to a real 4-day week.
We're also going to find people to join this Team who are in Austra-lasia so we can cover those hours as well.