We live in a time where AI chatbots speak way better English than most native English speakers.

I'm wondering whether soon we'll see the outsourced CS chats run through a 'small' efficient LLM to 'clean up' (or in some cases, just re-localize) the English of such workers to match the locale of the caller.

unless the bots have been trained on outsourced support worker chat threads?

They were trained on both and can do both, it's a matter of asking for either in the system prompt.

I dont like this timeline