I've returned stuff to Amazon twice, and my experience both times was pretty bad. But even if the seller is good about returns, having to return it is still a loss. It takes time and hassle, and you have to wait even longer for the thing you want.
My wife had to repeatedly call Amazon to get them to re-refund a returned item on multiple occasions. That issue coupled with generally terrible quality on almost everything is why we stopped buying anything on there. They would refund the item and then a month later claw it back. The csrs usually wouldn’t understand what she was saying either so she would have to wait for a supervisor every time.
