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You're taking "Starbucks" too literally. Consider any tangible branded good, even if it's your local corner florist or a gas station.

Tangible goods are largely non-free. The alternative to a cafe beverage is either one from a competing establishment, or one you make yourself (I'm considering water and coffee to not be directly competitive, YMMV, I don't drink decaf).

I think you're understating the gambles involved in technology products. Or maybe I'm just overly risk-averse.



Hmm, looking back, you're right. I missed the forest for the trees.

I guess then, the question is why people find it natural to pay for tangible goods like coffee (a temporary good, but physical), a movie (an experiential good, also ephemeral and not physical) which by the way can be either good or mostly poor, a hammer (an extremely re-usable good and physical good) preventive care (is this tangible? not physical, anyhow) but when it comes to SW, people, depending on platform, perhaps, just don't want to pay, even if it's a nominal amount and go to extraordinary and disproportionate lengths to scrutinize the purchase taking hours perhaps researching an insignificant (in dollar terms) purchase.




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