Another could be that it simply has no real *understanding* of anything. It simply did a statistical comparison of the question to the available advice and picked the best match --- kinda what a search engine might do.
Expecting *understanding* from a synthetic, statistical process will often end in disappointment.
If you think about it --- an LLM that could really *grasp* "pickleball" from a text description without ever seeing, playing or "experiencing" the game is not just human level intelligence --- it's superhuman.
And the same applies to a lot of real world situations.