1. you got login credentials at GOOD
2. you're using the same email address there
They then tell you GOOD will send you a code that you have to enter on their website.
Then they enter your Email on GOOD and request a reset, which sends a mail with a code to you.
You then enter the code on their website.
Now that they have the code they can enter it on GOOD and they have your account.
1. you got login credentials at GOOD
2. you're using the same email address there
They then tell you GOOD will send you a code that you have to enter on their website.
Then they enter your Email on GOOD and request a reset, which sends a mail with a code to you.
You then enter the code on their website.
Now that they have the code they can enter it on GOOD and they have your account.