To some extent I'd say it is indeed reasonable. I had observed the effect for a while: if I walked away from a session I noticed that my next prompt would chew up a bunch of context. And that led me to do some digging, at which point I discovered their prompt caching.
So while I'd agree with your sarcasm that expecting users to be experts of the system is a big ask, where I disagree with you is that users should be curious and actively attempting to understand how it works around them. Given that the tooling changes often, this is an endless job.
> users should be curious and actively attempting to understand how it works
Have you ever talked with users?
> this is an endless job
Indeed. If we spend all our time learning what changed with all our tooling when it changes without proper documentation then we spend all our working lives keeping up instead of doing our actual jobs.
There are general users of the average SaaS, and there are claude code users. There's no doubt in my mind that our expectations should be somewhat higher for CC users re: memory. I'm personally not completely convinced that cache eviction should be part of their thought process while using CC, but it's not _that_ much of a stretch.
Personally I've never thought about cache eviction as it pertains to CC. It's just not something that I ever needed to think about. Maybe I'm just not a power user but I just use the product the way I want to and it just works.
This oversells how obfuscated it is. I'm far from a power user, and the opposite of a vibe coder. Yet I noticed the effect on my own just from general usage. If I can do it, anyone can do it.
My point is the opposite. I don't think my observation was smart, and I'm surprised to so many people here, a venue with a lot of people who use this stuff far more than I do, think it wasn't an easy to grok thing.
I’m not. Why would anyone believe marketing speak for any product? One should always assume that at best they’re fluffing their product up and more likely that they’re telling straight up lies
1. False advertisement is a thing, to the point there are laws against it
2. They were caught blatantly lying, and you're literally telling everyone it's the users' fault for not digging into the black box that is Claude Code (and more so Anthropic's servers) and figuring its behavior for themselves. A behavior that suddenly changed on a March day [1] and which previously very few people ever needed to investigate.
I'm not saying this is a great state of affairs. But I'm saying that it's so pervasive in daily life that yes, at least part of the blame lies on users for not taking this into account. As a developer it's important to at least try to understand the tools and libraries on which one relies. Relying on magic black boxes is not a good plan on the user's part, and they need to be defensive about this. Too many developers have been more than happy to hand the keys over to the AI assistants and hope for the best.
Also it wasn't completely undocumented, rather it was hiding in not-quite-plain sight. Which itself is a bit duplicitous, but again something that's far from unique on the part of Anthropic.
I believe if one were to read my post it'd have been clear that I *am* a user.
This *is* "hacker" news after all. I think it's a safe assumption that people sitting here discussing CC are an inquisitive sort who want to understand what's under the hood of their tools and are likely to put in some extra time to figure it out.
We're inquisitive but at the end of the day many of us just want to get our work done. If it's a toy project, sure. Tinker away, dissect away. When my boss is breathing down my neck on why a feature is taking so long? No time for inquiries.
Agreed. systems work the way they work. Its up to the user to determining what those limitations are. I don't like the concept of molding software based on every expectation a user has. Sometimes that expectation is unwarranted. You can see this in game development. Regardless of expressed criticism, sometimes gamers don't know what they want or what they need. A game should be developed by the design goals of the team, not cater to every whim the player base wants. We have seen were that can go.
