Copilot has the highest enterprise adoption of any AI currently, with GH Copilot in 2nd (although that may change with the recent pricing changes). Windows 11 sucks but is still 70+% of desktop OS market share runs basically every single F500 company.
Microsoft has a public image problem, but they are still winning (in the enterprise) regardless.
The mistake is thinking that MS gives a crap about the individual consumer, they don't, that's not their customer.
They didn't learn with CoPilot having no adoption.
They didn't learn with Windows 11 being completely useless
They didn't learn with GitHub having security breach left and right
Some companies never learn I guess.