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spwa4
43 days ago
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Salesforce to Acquire Fin (formerly Intercom) for ...
They call it rules? Because of course one of the defining properties of LLMs is that they can decide to deviate, reinterpret, or ... rules. Which makes them more like guidelines, or so the meme goes.
aurareturn
43 days ago
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And why would Fin's LLM solve hallucination/deviation over Claude/GPT?
A rule is just a line of text to an LLM.
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