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One of our customers has a daily automated restart for their servers. This is because the IT people have long lost track of what the system actually does, and feel they have no time to figure it out.

It is the bane of my existence when it comes to the predictability of uptime, not to mention long-term processes getting interrupted over the day boundary.



https://sloanreview.mit.edu/article/firing-the-right-custome...

...among many others. If you're too dependent upon them that you can't, that's a whole other problem, one that needs to be fixed anyway.




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