it gets hard when you need this continuously across lots of chats/calls, with metadata, changing clusters, going deeper into a user journey, etc. the LLM call is just one part of it lol

we're keeping it useful every week, finding out insights that the teams can extract value out of, work with them to understand users better.

the procurement what we've seen is v similar to how one would have for any analytics product? and we're selling this to companies when/once it becomes someone's job to do this