I was just using that as an example with the private sector, but my opinion is equivalent to the public sector. Democratising access to legal knowledge / help / assistance is a good thing, regardless of the effect it has on public services.
Where you might see it as a deluge of AI slop - and I've got no doubt it is - I see the need for whatever part of the govt you're into improve their services.
If the public is annoyed by how your service is being provided and they feel the need to send through AI generated privacy demands, that suggests the department you're in isn't doing a good job relative to your customer's expectations. Something needs to change; maybe have a page that allows people to delete accounts or whatever private information they're ALLOWED to delete, maybe the public needs to feel more reassured that their data is safe, or maybe it's something else.
Whatever the reason, AI has placed pressure on you and your arm of government to meet the expectations of the public, pressure that didn't previously exist.
> Democratising access to legal knowledge / help / assistance is a good thing, regardless of the effect it has on public services.
When the 'democratised access' means they're quoting laws from other countries, sometimes multiple other countries mashed together I don't think anyone is getting value out of it.
We're not getting informed engagement from the public and the person making demands isn't getting any kind of valued legal assistance.
We have always, and continue to have, thoughtful engagement from the public in the form of questions about our operations. This new thing is not that. It's wild.
I take your point about there being an opportunity to be more proactively transparent or clear with people and I push for that a lot... but the sad fact is this new class of AI fuelled fervour really is just something else. It takes away our limited resources to do good work just to respond to it.
Where you might see it as a deluge of AI slop - and I've got no doubt it is - I see the need for whatever part of the govt you're into improve their services.
If the public is annoyed by how your service is being provided and they feel the need to send through AI generated privacy demands, that suggests the department you're in isn't doing a good job relative to your customer's expectations. Something needs to change; maybe have a page that allows people to delete accounts or whatever private information they're ALLOWED to delete, maybe the public needs to feel more reassured that their data is safe, or maybe it's something else.
Whatever the reason, AI has placed pressure on you and your arm of government to meet the expectations of the public, pressure that didn't previously exist.