Somewhere in the middle of all that text on the page is the actual complaint
'The product never arrives!! The user ID and password won't get into your mailbox!! You will keep getting daily emails urging you to buy products for your pets!'
This obviously is a pretty serious complaint. I can't help but think it should have featured more prominently instead of 'The guy is an Indian and an SEO!!!' being the main thrust.
I'd be interested to see if there is any further information on this. I wonder if Cringley (anonymously) ordered the product to make sure he would be comfortable promoting the guy's business practices first.
There is a difference between, "This guy doesn't deliver his digital goods" and "This guy is making money left and right selling digital goods".
Both may be true.
Whether this guy has terrible customer service is a different discussion than asking if the business model works. I'm much more interested in hearing if the business model works or not.
There are a lot of "working business models" that consist of tricking older people into paying much more than they should.
There is a lot of money to be made off of unsuspecting people in a perfectly legal way. Are you into that kind of thing?
Don't ask me where I think the line should be drawn. But the line needs to be drawn somewhere, and it shouldn't be right at the boundary between what is technically legal and what is not.
