> Home users don't really want unmetered connections
Implying that the commenter was in favor of giving home users metered connections (with a gigabyte cap).
I was saying that the problem with a plan to give customers capped connections is that many of them don't understand the concept of a monthly transfer cap and don't know how to effectively monitor or control their usage to stay within the cap.
I didn't mean to say that the problem with the customers is that they don't understand the concept of a monthly transfer cap.
But I might've come across that way, because trying to get non-technical people to understand technical topics is usually an exercise in frustration and futility (as most HN readers probably already know). And I guess some of that mindset colored the tone of my comment.
And it would be interesting to try to fix it as if the customers were the problem -- i.e., an ISP that tries to educate its users about what a gigabyte is and provide bandwidth monitoring tools. Maybe it'll improve technological literacy if people realize that knowledge can save them money. But I fear it'd be an uphill battle.
> Home users don't really want unmetered connections
Implying that the commenter was in favor of giving home users metered connections (with a gigabyte cap).
I was saying that the problem with a plan to give customers capped connections is that many of them don't understand the concept of a monthly transfer cap and don't know how to effectively monitor or control their usage to stay within the cap.
I didn't mean to say that the problem with the customers is that they don't understand the concept of a monthly transfer cap.
But I might've come across that way, because trying to get non-technical people to understand technical topics is usually an exercise in frustration and futility (as most HN readers probably already know). And I guess some of that mindset colored the tone of my comment.
And it would be interesting to try to fix it as if the customers were the problem -- i.e., an ISP that tries to educate its users about what a gigabyte is and provide bandwidth monitoring tools. Maybe it'll improve technological literacy if people realize that knowledge can save them money. But I fear it'd be an uphill battle.