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By default, it can't be a 'nice' letter if it contains an insulting message - which is what's communicated by that level and type of reward.

My point is Yahoo's message to the people would have been taken better as /just/ a letter, than a letter and a far undervalued "reward".



Perhaps the idea was to say "hey, thanks, here's a tshirt. Instead of us picking one, you go ahead and pick out any one you like." Or is a letter and a novelty gift also an insult?


Picking out a novelty gift would be fine, you could even have put some thought in to what it would be; acting like giving me the funds equivalent to a novelty gift is a reward tells me the precise dollar value you attached to my work, which is insulting.

The funds are considerably more impersonal than simply giving a gift and demonstrate in a concrete way the low value it was given by Yahoo - not even worth a personal email to ask about tshirt size/style.




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