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Ten years ago I worked for a web dev company that embraced rich text editor widgets for user supplied content. It was great. We charged them an arm and a leg for the ability to edit their content, then we charged them more to fix it when they broke it or couldn't do what they wanted, which was always.

Subsequently, when I'm doing websites for myself or for people who I like, I don't use rich text editor widgets.

It's possible I'm stuck in the past, but it's not an ideological issue.



I have the opposite experience. Clients love WYSIWYG for two reasons:

1. They don't need to train their data entry employees in markdown or similar.

2. They can copy paste rich text from MS Word, rather than having to pay somebody to transliterate it into markdown.

The number of support requests for WYSIWYG is vastly lower than for markdown.




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